Shipping Policy.

How We Deliver Freshness

At Fresh Milk Shop, we pride ourselves on getting fresh dairy products to your door in the shortest time possible. Here is how our shipping and delivery work.

1. Delivery Areas

We currently deliver across New Delhi and surrounding areas. To check if we deliver to your home, please enter your PIN code on the checkout page.

2. Delivery Timings

We deliver fresh milk every morning to ensure you have it for breakfast.

• Daily Subscriptions: Delivered between 5:00 AM and 8:00 AM.
• One-time Shop Orders: Delivered within 24 hours of placing the order.
• Bulk Orders: Delivered within 2-3 business days.

3. Shipping Costs

We keep our shipping costs low and fair:

• Daily Subscriptions: Free delivery on all monthly plans.
• Standard Shop Orders: ₹50 flat fee for orders below ₹500. Free for orders above ₹500.
• Bulk Orders: Shipping cost depends on weight and distance. It will be shown at checkout.

4. Order Tracking

Once your order leaves our farm, we will send you a text message with a link. You can use this link to see exactly where your delivery is on a map.

5. Freshness Guarantee

If you are not at home when we deliver, we leave your products in a safe place. We use special insulated bags for ghee and paneer to keep them fresh for up to 2 hours outside. We recommend picking up your delivery as soon as possible.

6. Issues with Delivery

If your delivery is late or you have any issues, please call us immediately at +91 1800-MILK-SHP.